Not everyone is meant to be a leader. Here’s what makes a good one
Contrary to popular belief, you don’t need a big personality to lead – the traits that make a great leader are far quieter than you think. But here’s the harder question: Is every high performer cut out for that role?
By Charis Gan and Shazrina Shamsudin -
Who do you think of when you picture a leader? Maybe it’s former First Lady of the United States Michelle Obama, who is known for her rousing speeches. Or Indra Nooyi, the former chief executive officer of Pepsico who is noted for her sharp business acumen. Or perhaps it’s your boss who can walk into a chaotic meeting and have everyone looking to her for answers.
We tend to have a pretty specific idea of what a leader looks like: outgoing, charming, decisive, and preferably comfortable being the centre of attention. But what if you’re not like that?
The good news: Nobody is born a leader. There’s no fixed “leader personality”, according to Crystal Lim-Lange, CEO of leadership consultancy Forest Wolf and founder of Deep Human Club, a six-month mentorship experience for high performers. “Charisma, extroversion and confidence are not prerequisites,” she says.
In fact, the real leadership skills aren’t the flashy ones. According to Crystal, it’s emotional intelligence that gets you ahead of the curve – a skill rarely taught in school or coached in the workplace. Curiosity, conscientiousness, self-management and genuine care for others can make leadership feel more natural for some people. The most important is self-awareness: knowing your strengths, recognising your blind spots and understanding your impact on the people around you.
In other words, the mark of a good leader is someone who creates a safe environment for people to do their best work. And don’t discount yourself if you feel like you haven’t mastered these skills yet. That doesn’t necessarily mean you’re not meant for leadership. Crystal observes that most leaders don’t feel completely natural in the role at first.
“People can learn to communicate clearly, reduce reactivity, give useful feedback, handle hard conversations, delegate, listen properly and create direction for others,” she adds.
To lead, or not to lead
But not everyone dreams of being – or should be – the person at the head of the table. And being introverted or quiet isn’t what makes someone unsuitable for leadership. Crystal points instead to an unwillingness to take responsibility, receive feedback maturely or show empathy.
“That doesn’t make them a bad person. It may just mean leadership, or managing people, isn’t the right path for them right now,” she says.
After all, someone can be a high performer, but not necessarily a good leader. While high performers are excellent at producing great work themselves, good leaders create the conditions for other people to produce great work too. Part of the problem is that the habits that make high performers successful can become constraints at the next level.
“Attention to detail turns into micromanagement. Speed turns into impatience with other people’s learning curves. Confidence in their own judgement makes it harder to listen or let go,” Crystal says. “Someone can be an exceptional specialist, expert or individual contributor without ever managing a team. We should stop treating leadership as the only real form of career progression.”
The next step isn’t always up
Before you accept that shiny new promotion, give the job description a second look. The bigger salary and title is most likely coming with more meetings, more conflict, more ambiguity, and less hands-on time doing the work you’re already great at.
So it’s worth asking yourself: Do I actually want to lead people, or do I simply want to keep moving up?
It comes down to what actually draws you, Crystal advises. “Is it developing people, creating clarity and helping a team through difficulty? Or is it really the salary, status, or the sense that this is what success is supposed to look like?”
To come to an answer, Crystal suggests testing the waters first: Mentor someone, lead a project or coach a colleague, and notice what gives you energy – and what drains you.
Because not wanting to manage people isn’t a failure of ambition. As Crystal puts it: “Choose the kind of growth that fits the life you actually want, not the version that looks most impressive from the outside.”
“What I had to unlearn as a leader”
The instincts that got you promoted aren’t necessarily the ones that grow a team. Four mentors from the Her World Mentorship Programme 2026 share the lessons they’ve learnt the hard way, and what adjustments they’ve had to make.
Having an answer for everything
Rae Nah, Singtel Singapore’s head of customer experience, once believed that being a leader means having an answer for everything. It was a habit shaped by high-pressure, command-and-control environments. It worked at first, until she noticed capable colleagues waiting for her view before offering their own.
“Knowing when to hold back requires as much discipline as knowing when to take charge,” she says.
Now, she sets the outcome and the boundaries, then steps back, because leadership, she says, “is about creating the conditions for more voices... to emerge”.
Being the fix
Kandyce Ong, Astrazeneca’s government affairs lead, was rewarded early on in her career for stepping in whenever she spotted a gap. It was a habit she carried into her leadership role, until she slowly realised that she’d become “the connective tissue for everything”.
“If everything continues to depend on me, then I haven’t really succeeded as a leader,” she reflects.
She’s since learnt to empower her team instead – giving people clarity and trust to lead their part, and building a team strong enough that, as she jokes, “everyone else wants to poach your people”.
Carrying the full load
Tan Su-Lyn, co-founder of consultancy The Ate Group has built a reputation for being dependable, useful, and always on it. But over time, she saw how much of that work became invisible, and how easily being needed gets mistaken for being valued.
“I’m learning that leadership isn’t about showing your value by carrying more and more. Sometimes, it is about creating enough clarity for other people to carry things without you,” she says.
Saying yes to everything and everyone
While saying yes to every opportunity sounds like good practice on paper, founder of agency Brain Juice Collective Tiziana Tan learnt that it’s a surefire way to burn out quickly. The warning signs built up quietly: dreading meetings she used to enjoy, having no time to think, pushing meals and exercise aside.
Today, she weighs each request more deliberately, protecting space for deep thinking and rest.
“A good indicator is when I look at my calendar, and it’s way too full,” she shares. “It’s a balance between protecting my energy so I can show up in the best way possible, and still being generous with my time and energy when I can.”